
Last-Mile Delivery:
The Human Factor
Transforming Last-Mile Delivery drivers from liabilities into assets.
We are PakBez Consultancy, offering expert analysis, coaching, and engaging keynote speeches tailored for the Last-Mile Delivery industry.

Elevate your Last-Mile Performance with
The Human Factor.
Integrating AI and other technological advances into the process is complex.
It can be a barrier for instrumental growth.
Employees, especially Last-Mile Drivers, have ingrained working habits that can prove difficult to adjust -- especially when introducing a new technological tool.
Why would we implement AI adaptation strategies that were effective on other mediums to the Last-Mile Delivery process?
Parcels aren't letters.
Parcels sent to businesses aren't sent to consumers.
They are now treated in the same way. They shouldn't.
PakBez Consultancy is developing a common language between the Last-Mile Delivery system, process (with its technological tools) and driver.
What we can do
for you.
Analysis & Coaching
Facilitating management teams with thorough analysis and continuous coaching.
→ Driver level: Identify and distinguish your decision-making pain points
→ Process level: Establish and implement processes that train the system to work in service of the driver
→ System level: Modify the system to an empowering driver environment
Keynote Speeches
Inspire your team with powerful keynote speeches from a veteran industry expert.
→ Leadership level
→ Management level
→ Cross-functional teams
Insights
Follow us as we're shaking up the Last-Mile industry through our quarterly newsletter.
→ Industry trends & why you should not follow them
→ Best practices proven by us and our clients
→ First glimpses into new products & services we're working on